Keep the essentials current
Check your opening details, contact information, service list and calls to action. Visitors should be able to rely on the information they find.
Try the journey yourself
Follow the path a new customer would take on your phone. Open the menu, browse the services and check the contact options.
Give changes a home
Keep a simple list of edits, new images and pages that need attention. Grouping small updates can make maintenance conversations more productive.
Ask what support includes
Maintenance packages differ. Agree what is covered, which updates are included and how to request additional work before you begin.
Keep your brief moving
As your business changes, your website should reflect it. Tell your website team about new services, new audiences and the next direction for your business.
