Privacy Policy

1. Introduction

Yellow Bee Marketing Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information securely.

This Privacy Policy explains:

  • what personal data we collect,
  • why and how we use it,
  • who we share it with,
  • your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.2.

2. Information We Collect

We may collect and process the following categories of personal data:

  • Identity Details – name, job title, company name.
  • Contact Information – business address, telephone/mobile number, email address, and social media handles.
  • Business & Project Details – information about your company, marketing goals, project requirements, and any content you supply to us.
  • Website & Usage Data – IP address, browser type, device information, pages visited, time spent on our site, and cookies or analytics data.
  • Communications – copies of emails, enquiries, live-chat messages, or feedback you send us.
  • Billing & Payment Information – invoicing details, bank/payment references for services you purchase.
  • Marketing Preferences – your choices about receiving newsletters, offers, or updates from us.

3. How We Collect Your Data

We collect personal data directly from you when you:

  • Complete our online enquiry forms, quote requests, or sign-up forms,
  • Provide information or materials in connection with a marketing or design project,
  • Communicate with us by email, phone, messaging apps, live chat, or in person,
  • Interact with our website, client portal, or social media pages.

We may also receive personal data from:

  • Third-party platforms we use for analytics, advertising, or payments,
  • Partner agencies, freelancers, or suppliers we collaborate with on your project (with your consent where required),
  • Referrals from existing clients or business contacts,
  • Publicly available business directories, websites, or social media profiles.

4. How We Use Your Information

We process your data to:

  • Deliver and manage marketing, design, or digital services requested by clients,
  • Communicate about project progress, updates, invoices, and support matters,
  • Provide proposals, quotes, and service recommendations tailored to businesses,
  • Manage payments, contracts, and client accounts,
  • comply with legal obligations such as invoicing, tax, or regulatory requirements,
  • Analyse and improve the website, campaigns, and services (including Training, Monitoring, and Quality Assurance),
  • Send marketing communications or newsletters where consent has been given.

5. Legal Basis for Processing

The following lawful bases under UK GDPR are relied upon:

  • Consent – Where explicit agreement has been provided (for example, receiving marketing communications).
  • Contract – Processing required to provide services or fulfil agreements with clients.
  • Legal Obligation – Where UK law requires certain information to be processed.
  • Legitimate Interests – For business purposes that do not override individual rights, such as service improvement, analytics, and security.

Special Category Data

Where sensitive information is collected (for example, accessibility requirements for events), the following may apply:

  • Your explicit Consent (Article 9(2)(a)), or
  • Substantial Public Interest (Article 9(2)(g)), where required by law or regulatory obligations.

6. Sharing Your Information

We may share your personal data with:

  • Trusted service providers and subcontractors – such as website hosting, analytics, email, payment, or other technology platforms needed to deliver our services to you.
  • Professional advisers – such as lawyers, accountants, or auditors, where necessary.
  • Business partners or agencies – involved in jointly delivering or referring services to you, under appropriate agreements.
  • Regulatory or legal authorities – where required to comply with legal obligations.

We do not sell your data to third parties.

7. International Data Transfers

Some of our partner institutions or service providers may be located outside the UK.

Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as:

  • an adequacy decision from the UK Government, or
  • standard contractual clauses approved by the ICO.

8. Automated Decision-Making

We do not carry out automated decision-making or profiling that has legal or similarly significant effects on you.

If this changes in future, we will update this policy and notify you.

9. Data Retention

We retain personal data only for as long as necessary:

  • Application records – typically up to 3 years after the closure of your application or service.
  • Financial and visa documents – typically up to 6 years for compliance with legal obligations.

10. Your Rights

Under UK GDPR, you have the right to:

  • Right of access – to request a copy of your personal data.
  • Right to rectification – to correct inaccurate or incomplete data.
  • Right to erasure – to request deletion, where applicable.
  • Right to restrict processing – to limit how your data is used.
  • Right to object – to certain processing activities.
  • Right to data portability – to receive your data in a structured, commonly used format.
  • Right to withdraw consent – where consent is the legal basis.

To exercise your rights, contact: support@yellowbeemarketing.co.uk

You are not legally required to provide personal data to us, but if you do not, we may be unable to process your application or provide services.

11. Security

We implement technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.

12. Cookies & Website Tracking

If We use cookies on our website to:

  • improve user experience,
  • analyse traffic and site performance,
  • support marketing and recruitment activities.

Types of cookies used:

  • Essential cookies – required for the website to function.
  • Analytics cookies – to monitor site performance.
  • Functional cookies – to remember your preferences.
  • Marketing cookies – to tailor advertising.

You can manage or disable cookies through your browser settings. For details, please see our Cookie Policy : https://yellowbeemarketing.co.uk/cookie-policy

13. Complaints

If you are unhappy with how we handle your data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk

Telephone: 0303 123 1113

14. Data Protection Officer

We are not currently required to appoint a Data Protection Officer.

However, any questions about this Privacy Policy should be directed to:

Data Protection Unit

Email: support@yellowbeemarketing.co.uk

Phone: 020 4525 7651

15. Contact Us


Yellow Bee Marketing Ltd

Registered in England & Wales

Company Registration No: 15336419

Registered Address: Prospect House, Featherstall Road South, Oldham, England, OL9 6HT

Website: https://yellowbeemarketing.co.uk/

Email: info@yellowbeemarketing.co.uk

Phone: 020 4525 765